Digital Delivery
All CraftFrame products are digital downloads delivered instantly after purchase.
Once your payment is confirmed, you will receive a download link directly on the confirmation page and via email.
You will not receive a physical product.
No Refunds on Digital Products
Due to the nature of digital goods, all sales are final.
Once a product is delivered, we cannot offer refunds, returns, or exchanges.
By purchasing from CraftFrame, you agree to this policy.
Please ensure before purchase:
- You’ve reviewed the product details.
- You understand that this is a downloadable PDF.
- You have the tools to open and use the files (e.g., PDF reader).
Troubleshooting & Support
If you experience issues such as:
- Broken or missing download link
- Corrupted or incomplete file
Contact us at hello@craftframe.shop, and we’ll help resolve the issue as quickly as possible.
EU / UK Customers
By confirming your purchase, you agree to receive the digital files immediately and waive your right to a 14-day withdrawal period, in accordance with EU/UK consumer law for digital content.
📧 Need help? Email us anytime at hello@craftframe.shop
We’re here to support you.